SHOPPING INFORMATION

Simply log on to www.onestore.co.ke, load your cart and checkout. You’ll receive an email notification confirming your order.

Your order will be dispatched to your location within 2 hours of its placement on Onestore.co.ke

We accept Mpesa payments to Till Number:…. You can also opt to pay in cash on delivery of your order if you are within Nairobi.

We charge standardized rates for deliveries within Nairobi. Destinations outside Nairobi are charged as per the rates of your desired courier service. Deliveries within CBD are free.

You may pick your order from Shop No. 5 located at the ground floor, Revlon Professional Plaza along Tubman/Biashara Street between 8:30AM and 6.30PM, Monday to Saturday.

Yes, all our products have warranties as dictated by the manufacturers.

Yes. If you are not happy with any of our products orgot a fauly one, you may return it to our collection point located at lower ground floor, shop No. 5 at Revlon Professional Plaza along Tubman/Biashara Street between 8:30AM and 6.30PM, Monday to Saturday.

Use your order number and billing email to track your order on this link: https://onestore.co.ke/track-order/

Give us a call/whatsapp message on +254718032320 or drop us an email at info@onestore.co.ke

Yes, a representative of Onestore will call you and share with you details of your order dispatch.

Onestore is a purely online shop available for you 24/7. All orders made on Onestore are dispatched within 2 hours. However, if you wish to pick your purchase in person, visit our collection point at the lower ground floor, shop 5 at Revlon Professional Plaza along Tubman/Biashara Street between 8:30 AM and 6.30 PM, Monday to Saturday.

SHIPPING & DELIVERIES (PICK UP LOCATION)

We have our own designated motorcycle delivery personnel allowed to handle customer orders. Once you’ve made your order, one of our customer care representatives will give you a call to alert you when your order is dispatched.

If you wish to pick your order in person, please feel free to visit our collection point located at Shop No. 5, lower ground floor, Revlon Professional Plaza along Tubman/Biashara Street between 8:30 AM and 6.30 PM, Monday to Saturday.

We deliver within 2 hours in Nairobi for orders made between 8:30am and 4:00pm, Monday to Saturday. For destinations outside Nairobi, delivery is done within 24 hours using your preferred courier service.

ABOUT ONESTORE.CO.KE

Onestore is a purely online shop for all your lifestyle products. We stock the best quality products sampled to the taste of those who demand more from the ordinary.